Warranty

NAZMED SMS SDN BHD – Elevating Confidence with Unrivaled Warranty Assurance

For three decades, NAZMED SMS SDN BHD has been at the forefront of crafting world-class surgical instruments, employing cutting-edge technology and unparalleled expertise. Our commitment to excellence is not just a promise; it’s a guarantee embedded in every instrument we produce, ensuring unwavering quality and precision with each use.

Handmade with precision and used by leading surgeons globally, our instruments are a testament to the artistry and dedication behind each creation. We stand by our commitment to providing uncompromising quality, backed by a remarkable 30-year legacy in the industry.

At NAZMED SMS, we understand the critical role our instruments play in healthcare. Hence, we offer a minimum 3-year warranty on all surgical instruments, a testament to our confidence in their durability and performance. In the rare event of any instrument falling short within this period, we pledge to refurbish or replace it, ensuring your satisfaction remains our top priority.

Our warranty covers defects in workmanship and materials, ensuring peace of mind for our users. We commit to repair or replace any instrument found to be defective when used under normal conditions for its intended purpose.

While many of our instruments are hand-finished by skilled craftsmen, slight variations in dimensions may occur. This attests to the artisanal nature of our craftsmanship, where precision meets a touch of individuality.

We emphasize that the user bears the responsibility for the correct handling, sterilization, and use of our instruments. Any deviation from our Manufacturer's Instructions for cleaning and sterilizing may compromise the quality and effectiveness of the instruments.

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It's crucial to note that warranties are not valid for instruments and products that prove defective due to improper care, cleaning, or misuse. We encourage users to adhere strictly to our guidelines to ensure the longevity and effectiveness of NAZMED SMS instruments.

In conclusion, our warranty assurance is a reflection of our unwavering commitment to your satisfaction and the trust you place in NAZMED SMS instruments. Elevate your confidence in surgical instruments – choose NAZMED SMS, where precision meets durability, and excellence is guaranteed.

surgical medical supplies

NAZMED SMS SDN BHD is a young and dynamic company based in Malaysia, specializing in the manufacturing and export of surgical, dental, medical, and orthopedic instruments.

Selangor D.E. Malaysia.
+60 16 234 0347

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