SMS Instruments: Crafting Clarity in Transactions with Our Seamless Terms!
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General:
– These Terms and Conditions are an integral component of any sales offer by Roboz Surgical Instrument Company, Inc. (Seller).
– Seller reserves the right to reject any order for any reason and can modify these Terms and Conditions at its discretion.
Payment Terms:
– Payment in an approved form in advance of shipment is the default for all orders.
– Credit terms, if granted by Seller’s Accounting Department, may require additional verifications or information.
Risk of Loss:
– Title and risk of loss or damage transfer from Seller to Buyer upon delivery to a common carrier at Seller’s shipping point.
SMS Quality Guarantee:
– All SMS Instruments are guaranteed to be free from defects in workmanship and material.
– Defective instruments will be repaired or replaced at Seller’s discretion, without charge.
Return and Exchange Policy:
– Requests must be made within 90 days of purchase and authorized by Seller’s Customer Service.
– A Return Authorization Number is required, and unauthorized returns will be refused.
– A 10% restocking fee may apply, and Seller reserves the right to inspect returned goods before issuing credit.
– Credit may not be issued for used or damaged instruments.
Exclusions from Return or Exchange:
– Used instruments
– Color-coded instruments
– Merchandise held longer than 90 days
– Merchandise without a return authorization number
Copyright Information:
– All material published by Seller is copyrighted and the property of SMS Instruments Company.
– Unauthorized reproduction or misuse of images/information without prior written consent is strictly prohibited.
Typographical Errors:
– Seller is not liable for typographical errors in printed material or on Seller-owned websites.
– Seller has the right to refuse or cancel any order in case of a typographical error.
Limitation of Liability:
– Seller and its subsidiaries or affiliates are not liable for indirect, special, incidental, or consequential damages.
– This includes but is not limited to loss of use, data, business, or profits.
These comprehensive terms ensure transparency and fairness in all transactions between SMS Instruments and its valued customers.
